Shipping & Returns



 

Autograph Authenticity

 

We guarantee each and every autograph item we sell. Each item comes with a COA(Certificate of Authenticity) from us, with our contact information and a picture of the item. Sometimes we have a letter or information from how the item was obtained.

 

We only accept opinion's on autograph authenticty question's from "IN PERSON EXAMINATION'S, NOT QUICK OPINION'S/EMAIL'S". We will not accept returns on autographed items with rejection's from other dealers or Authenticator's involved in lawsuits. Only approved 3rd party authenticator's. Autograph authentication is not a exact science, and is opinion based. We will need 100% verifiable proof that a item is not authentic not someone's opinion. Once proof we find acceptable to us is supplied, we will refund the PURCHASE PRICE ONLY, To the original purchaser.

We do not refund authentication fees!

 Any questions please email us before you BUY! 

 

 

Returns Policy

You may return new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). We will not refund on any unopened cd's

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We offer Free shipping in the USA only. Other countries email for a quote. Record Sleeves and Record Supplies are free shipping in the United States only.

Shipping is calculated at checkout. Overseas please email us or enter your information in our shipping calculator and that will give you a better quote.

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Autograph Authenticity

We guarantee each and every autograph item we sell. Each item comes with a COA(Certificate of Authenticity) from us, with our contact information and a picture of the item. Sometimes we have a letter or information from how the item was obtained.

We only accept opinion's on autograph authenticty question's from "IN PERSON EXAMINATION'S, NOT QUICK OPINION'S/EMAIL'S". We will not accept returns on autographed items with rejection's from other dealers or Authenticator's involved in lawsuits. Only approved 3rd party authenticator's. Autograph authentication is not a exact science, and is opinion based. We will need 100% verifiable proof that a item is not authentic not someone's opinion. Once proof we find acceptable to us is supplied, we will refund the PURCHASE PRICE ONLY, To the original purchaser. We do not refund authentication fees. Any questions please email us before you BUY! 

 

We do not guarantee the resell value of any item. The market value of memorabilia and music related items goes up and down and we cannot control that.